ac77 Privacy Policy — Your Information Is Protected

1 Data Collection

To ensure a smooth and secure experience on the ac77 platform, we collect certain personal information. This information is generally gathered in two ways — what you provide directly, and what is collected automatically while you use the platform.

1.1 Information You Provide Directly

Full name and date of birth (for age verification)
Email address and mobile number
Payment details (bKash, Nagad or Rocket number)
Document information submitted for identity verification
Messages or complaints sent to the support team

1.2 Automatically Collected Information

IP address and device type
Browser type and operating system information
Duration of your session and navigation patterns
Preference data stored via cookies and local storage
Transaction history and gaming activity logs

We never collect unnecessary information without your consent. Only the information essential to providing our services is collected.

2 Purpose of Data Use

ac77 uses collected information only for specific and lawful purposes. Selling your information to third parties or sharing it without justification is entirely against our policy.

Your information is used for the following purposes:

To create, verify, and manage your account
To process deposit and withdrawal transactions
To detect and prevent fraud
To provide customer service and support
To fulfill legal obligations and meet regulatory requirements
To ensure the security and stability of the platform
To provide responsible gaming alerts
To personalize services according to your preferences

3 Data Storage and Security

Protecting your information is our top priority. ac77 uses advanced technology and procedural measures to keep your data secure.

3.1 Technical Security Measures

SSL (Secure Socket Layer) encryption — on all data transfers
Encrypted database storage
Firewall and intrusion detection systems
Regular security audits and vulnerability testing
Optional two-factor authentication

3.2 Retention Period

We retain your information for as long as your account remains active. Even after an account is closed, certain information may need to be retained for a specific period to meet legal obligations. Once no longer needed, data is securely deleted.

Our server infrastructure is continuously monitored. Any suspicious activity is identified and addressed immediately.

4 Data Sharing with Third Parties

ac77 never sells your personal information to third parties for advertising or marketing purposes. However, in certain circumstances, limited data sharing may occur:

4.1 Payment Processors

To complete your transactions, necessary transaction details are shared with bKash, Nagad, and Rocket. These organizations have their own privacy policies and protect your information accordingly.

4.2 Legal Authorities

Providing information in response to a legal order, court directive, or a valid request from a government authority is our legal obligation. In such cases, we provide only the information that is strictly required.

4.3 Technology Partners

Gaming software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.) process minimal technical data to operate their games. They follow strict data protection policies.

Outside the cases described above, we do not share any of your information with third parties. No information is given to any marketing or advertising organization without your consent.

5 Cookie Policy

ac77 uses cookies on its website to make your browsing experience easier and more personalized.

5.1 Types of Cookies We Use

Essential Cookies: Essential for the basic functioning of the platform — maintaining login sessions, security tokens, etc.
Functional Cookies: To remember your language preferences and interface settings
Analytical Cookies: To analyze anonymous user behavior in order to improve platform performance

You can turn off non-essential cookies by changing your browser settings. However, disabling certain cookies may limit some platform functionality.

6 Your Rights

ac77 respects your rights regarding your information. You may exercise the following rights at any time:

Right of Access: You have the right to know what information we hold about you and to receive a copy of it
Right to Rectification: If any of your stored information is incorrect, you may request that it be corrected
Right to Erasure: In certain circumstances you may request that your information be deleted, though complete deletion may not be possible if legal obligations exist
Right to Restrict Processing: You may request that your information not be used for a specific purpose
Right to Object: You may raise an objection to a specific use of your information
Right to Portability: You may request your information in a machine-readable format

To exercise any of the rights listed above, please contact our support team.

7 Protection of Children and Minors

ac77 is intended exclusively for individuals aged 21 and above. We do not knowingly collect or store any information from minors. If a minor has inadvertently provided information and this comes to our attention, that information is deleted immediately and the account is closed.

For individuals aged 21 and above only. If you become aware that a minor is using our platform, please notify our support team.

8 International Data Transfers

For the operational needs of ac77's services, some data may be processed or stored on international servers. Regardless of where data is stored, the security measures described in this privacy policy apply everywhere. When sharing data with third parties, we ensure that they also follow appropriate data protection practices.

9 Changes to the Policy

As our services and technology evolve over time, this privacy policy may also be updated. For any significant changes, we will notify you via your registered email address or through a notification within the platform. Continued use of the platform after an update will be considered acceptance of the new policy.

The date of the most recent policy version will always be noted at the top of this page. Previous versions can be provided upon request.

10 Secure Payments and Financial Information

We are especially careful about protecting your financial information. When transacting via bKash, Nagad, and Rocket, your payment details are processed directly through a secure connection with the respective payment provider. ac77 never stores your full payment PIN or password.

Minimum deposit amount is ৳100 and minimum withdrawal is ৳1,000
Withdrawals are typically processed within 1 hour
All transactions are secured with SSL encryption
Suspicious transactions are automatically detected and investigated

11 Contact Us

For any questions or comments about this privacy policy, or to make a request regarding your information, please contact our support team. We provide assistance 24/7 in both Bengali and English.

Live Chat Support

24/7 instant assistance — in Bengali and English

Email Support

[email protected]

ac77's Privacy Policy